Customer Service/Data Entry Operator Community, Social Services & Nonprofit - Escondido, CA at Geebo

Customer Service/Data Entry Operator

1.
0 Escondido, CA Escondido, CA Full-time Full-time $20 - $24 an hour $20 - $24 an hour 1 day ago 1 day ago 1 day ago Job
Summary:
The Customer Service Data Entry Operator performs a range of essential office support related to the company's daily operations and will be responsible for maintaining accurate, up-to-date, and useable information in our systems.
Position schedule preferred is Monday - Friday 7:
30 AM - 4:
00 PM.
DUTIES/
Responsibilities:
Answering multiple lines and forwarding incoming calls to the appropriate party Screening phone calls Appropriately taking messages when needed and delivering them to the appropriate party Entering work orders in company CRM based on incoming phone calls Insert customer and account data by inputting, maintaining and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Greet and direct the public All other job duties as assigned REQUIRED SKILLS/ABILITIES:
Bilingual Spanish is required Foundational knowledge of computer systems Good verbal and written communication skills Organized, thorough with a high level of attention to detail Ability to resolve issues while maintaining a professional and calm demeanor Able to manage and direct incoming multiple telephone lines Proficient in Microsoft Office Suite and CRM software EDUCATION AND
Experience:
High school diploma or equivalent preferred Proven data entry work experience, as a Data Entry Operator or Office Clerk Switchboard operator experience or equivalent preferred PHYSICAL REQUIREMENTS:
Prolonged periods are sitting at a desk and working on a computer Must be able to lift up to 25 pounds at times OTHER REQUIREMENTS:
Must have reliable transportation Job Type:
Full-time Pay:
$20.
00 - $24.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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