Customer Service and Office Assistant
EdgeTech, Inc.
EdgeTech, Inc.
Escondido, CA Escondido, CA Part-time Full-time Part-time Full-time $17 - $20 an hour $17 - $20 an hour
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Maintain accurate customer records and update information as needed, including order input when needed - Process customer returns and exchanges efficiently and accurately - Collaborate with other team members to resolve customer issues and ensure customer satisfaction - Utilize various software programs such as Netsuite to perform daily tasks - File and organize documents, ensuring proper documentation and record keeping - Assist with payment processing
Experience:
- Previous experience in a customer service role is preferred - Strong communication skills, both written and verbal - Excellent problem-solving abilities and attention to detail - Experience in using computer software programs such as Microsoft Office and Netsuite - Experience with clerical tasks such as filing, transcribing, and project coordination is a plus Job Types:
Part-time, Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
20 - 40 per week
Benefits:
Health insurance Paid time off Schedule:
Day shift Monday to Friday No nights No weekends Ability to commute/relocate:
Escondido, CA 92029:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
EdgeTech, Inc.
Escondido, CA Escondido, CA Part-time Full-time Part-time Full-time $17 - $20 an hour $17 - $20 an hour
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Maintain accurate customer records and update information as needed, including order input when needed - Process customer returns and exchanges efficiently and accurately - Collaborate with other team members to resolve customer issues and ensure customer satisfaction - Utilize various software programs such as Netsuite to perform daily tasks - File and organize documents, ensuring proper documentation and record keeping - Assist with payment processing
Experience:
- Previous experience in a customer service role is preferred - Strong communication skills, both written and verbal - Excellent problem-solving abilities and attention to detail - Experience in using computer software programs such as Microsoft Office and Netsuite - Experience with clerical tasks such as filing, transcribing, and project coordination is a plus Job Types:
Part-time, Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
20 - 40 per week
Benefits:
Health insurance Paid time off Schedule:
Day shift Monday to Friday No nights No weekends Ability to commute/relocate:
Escondido, CA 92029:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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