Loaner Car Representative
Escondido, CA Escondido, CA Full-time Full-time $18 an hour $18 an hour 22 hours ago 22 hours ago 22 hours ago Excellent opportunity to grow your career in the automotive industry! Lexus Escondido is currently looking for a Loaner Car Representative with outstanding customer service skills.
This position involves greeting and directing customers to the appropriate parties, and will be responsible for the daily process of loaning out and checking in loaner cars to our customers.
What We Offer:
Excellent Culture Excellent Culture Advancement opportunities Medical, Dental, and Vision Plan Company-paid Life Insurance 401(k) savings plan Profit-Sharing Paid Vacation Tuition Reimbursement Major Essential Duties:
Ensuring that all loaner cars are checked in and out according to the current policies and procedures.
Ensure that all loaner cars are neat, clean, properly maintained and accounted for.
Follow up on customer needs and issues as it relates to loaner cars.
Assist customers with Bluetooth and Navigation questions.
Assist Hertz/Enterprise with issuing loaners to expedite process when necessary.
Answer and direct incoming Service department phone calls.
Maintains a professional appearance.
Other duties as assigned.
Pay:
$18 per hour Schedule:
Full Time 4 day / 10 hour
Qualifications:
Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
High school diploma or general education degree (GED) preferred; and two to three years customer service experience and/or training; or equivalent combination of education and experience.
Demonstrated strong customer relations skills.
Proficient at identifying and relating to the customer inquiry.
Must be able to communicate effectively verbally and in writing, with attention to detail.
Must exhibit a professional appearance and demeanor.
Our growth and daily operations are guided by our core principles.
We believe in a Culture of Excellence, and we work hard to make that principle a reality every day.
We believe in our employee group, our Mission, and the Values and Ethics that we demonstrate to our customers and one another.
To succeed in today's market, we need your talents to be the best automotive company in service to our customers.
Judy Jones-Cone, President and Owner We are an EOE/M/F/D/V employer and support a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position involves greeting and directing customers to the appropriate parties, and will be responsible for the daily process of loaning out and checking in loaner cars to our customers.
What We Offer:
Excellent Culture Excellent Culture Advancement opportunities Medical, Dental, and Vision Plan Company-paid Life Insurance 401(k) savings plan Profit-Sharing Paid Vacation Tuition Reimbursement Major Essential Duties:
Ensuring that all loaner cars are checked in and out according to the current policies and procedures.
Ensure that all loaner cars are neat, clean, properly maintained and accounted for.
Follow up on customer needs and issues as it relates to loaner cars.
Assist customers with Bluetooth and Navigation questions.
Assist Hertz/Enterprise with issuing loaners to expedite process when necessary.
Answer and direct incoming Service department phone calls.
Maintains a professional appearance.
Other duties as assigned.
Pay:
$18 per hour Schedule:
Full Time 4 day / 10 hour
Qualifications:
Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
High school diploma or general education degree (GED) preferred; and two to three years customer service experience and/or training; or equivalent combination of education and experience.
Demonstrated strong customer relations skills.
Proficient at identifying and relating to the customer inquiry.
Must be able to communicate effectively verbally and in writing, with attention to detail.
Must exhibit a professional appearance and demeanor.
Our growth and daily operations are guided by our core principles.
We believe in a Culture of Excellence, and we work hard to make that principle a reality every day.
We believe in our employee group, our Mission, and the Values and Ethics that we demonstrate to our customers and one another.
To succeed in today's market, we need your talents to be the best automotive company in service to our customers.
Judy Jones-Cone, President and Owner We are an EOE/M/F/D/V employer and support a drug-free workplace.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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